Effective Date: Jul 28, 2024

​

Acceptance of Terms

These Terms of Use ("Terms of Use") and the incorporated Privacy Policy govern your use of our website (“Website”) and the services provided by Proven PCI, Inc. ("Proven PCI" or "Proven"). By using the Website or Services, you confirm that you accept these Terms of Use and Privacy Policy and agree to comply with them. If you do not agree, please do not use the Website or Services.

Privacy Policy

Proven PCI is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information. "Personal information" means any information about an identifiable individual.  

 

Information We Collect  

 

We collect personal information from various sources:

• You: Through your use of the Website and Services, including when you open an account, make inquiries, or provide information through forms.

• Customers of Partner Platforms and Merchants: We receive information from Partner Platforms (software platforms, marketplaces, payment facilitators, etc.) that integrate with our Services and from merchants who use our Services to process payments.

• Service Providers: We may receive information about you from service providers we work with, such as fraud prevention companies, identity verification services, etc.

• Publicly Available Sources: We may collect information from public sources like social media platforms.

The types of personal information we collect include:

• Personal and online identifiers

• Recordkeeping information (e.g., financial information)

• Commercial or transaction information

• Biometric information (if applicable)

• Internet or other network activity information

• Sensory information (e.g., call recordings)

• Professional or employment-related information

• Inferences drawn from the above information

• Other information linked to personal information

How We Use Information

We use your personal information for various purposes, including:

• Processing transactions

• Verifying identity and eligibility for Services

• Providing support and customer service

• Sending notices and updates

• Preventing and investigating fraud

• Enforcing our terms and agreements

• Improving and maintaining our Services

• Marketing and personalization

• Complying with applicable laws and regulations

How We Share Information

We may share your personal information with:

• Financial service providers (e.g., banks, card networks)

• Service providers

• Partner Platforms and merchants

• Referral partners

• Acquiring organizations (in the event of a merger, acquisition, etc.)

• Law enforcement and similar third parties (as required by law)

• Other third parties with your consent

We may also share de-identified, anonymized, or aggregated information.

Digital Advertising & Analytics

We may partner with advertising providers to serve personalized ads based on your use of the Website and Services. We also use Google Analytics and other third-party services for analytics and marketing purposes. You can opt out of interest-based advertising and Google Analytics.

Security

We maintain security measures to protect your personal information.

Retention

We retain personal information as long as reasonably necessary for the purposes collected, subject to legal and business requirements.

Your Rights (Canadian Residents)

Canadian residents have rights regarding their personal information, including access, rectification, erasure, and withdrawal of consent.

Changes to Terms of Use and Privacy Policy

We may update these Terms of Use and Privacy Policy at any time. Changes are effective upon posting.

Contact Us

If you have any questions or concerns, please contact us at legal@provenpci.com